Description
Comprehensive protection for DJI productsDJI care refresh is a comprehensive and reliable protection against numerous accidental damage and natural wear and tear of DJI products.Collision – Water damage – Flyaway incident* – Normal wear* To ensure that your aircraft is able to use the Flyaway Exchange service, please first bind your DJI account and device to the aircraft via the APP. The Flyaway Exchange Service cannot be used if the account or device was not bound before the Flyaway incident.Exchange service for a quiet conscienceYou can have your product replaced for a small fee in case of an accident. The replacement devices are brand new products or correspond to the performance and reliability of brand new products.Save precious timeThe new Express option allows customers to skip the entire damage assessment process. A DJI service center will send you a replacement machine immediately upon receipt of the damaged drone.Official guarantee, guaranteed qualityDuring the DJI Care Refresh contract period, the main parts remain covered by the official warranty.* Please note the terms of the contract for certain parts.Free shippingDJI will be charged for shipping costs if the product is shipped for a replacement device.Exclusive serviceDJI CARE offers exclusive technical support channels, including online chat and phone hotline. Your requests will be forwarded to DJI Care’s service channels to provide you with a quick exchange.* For more information on the DJI care refresh service, please visit our official website and click Support.This text is machine translated.